Project Idea

1. Exclusive "VIP Umrah Experience" Package

Concept: Develop a premium Umrah package tailored for high-net-worth clients seeking personalized services.

  • Features:
  • 5-star accommodations near Masjidil Haram & Masjid Nabawi
  • Private mutawwif for one-on-one guidance
  • Dedicated concierge services for meals, laundry, and errands
  • VIP lounge access at airports
  • Private transport for ziarah tours
  • Exclusive Islamic heritage programs with renowned scholars

Outcome: Targets affluent clients looking for luxury, privacy, and convenience.

2. Ruby Mobile App – Smart Travel Companion

Concept: Develop a mobile app to improve customer convenience before, during, and after their trips.

  • Features:
  • Real-time itinerary updates and reminders
  • Prayer time notifications with Qibla direction
  • Umrah guide videos and checklists
  • Digital documentation storage for visas, flight tickets, etc.
  • Emergency support features with Ruby Travel & Tours’ hotline

Outcome: Enhances customer satisfaction and builds trust through technology.

3. Ruby Referral & Loyalty Program

Concept: Introduce a customer reward system that encourages referrals and repeat bookings.

  • Features:
  • Points system for completed bookings, referrals, and social media engagement
  • Reward points redeemable for discounts on future travel
  • Exclusive promotions for loyal customers

Outcome: Increases customer retention and encourages positive word-of-mouth marketing.

4.Ruby Travel YouTube Channel / Podcast / Social Media

Concept: Launch an informative YouTube channel or podcast focusing on travel tips, Umrah guidance, and spiritual discussions.

  • Content Ideas:
  • Step-by-Step Umrah Guides
  • Interviews with past travelers sharing experiences
  • Islamic travel insights and history
  • Live Q&A sessions with religious scholars and travel experts

Outcome: Establishes Ruby Travel & Tours as a trusted authority in Islamic travel services.

5. Ruby Care – Senior Citizen & Special Needs Umrah Program

Concept: Design specialized Umrah packages with enhanced support for elderly pilgrims and those with mobility challenges.

  • Features
  • Wheelchair-friendly accommodations
  • Assistance with medications and dietary needs
  • Dedicated caregivers for personalized support
  • Priority services at airports and religious sites

Outcome: Attracts a niche market that requires extra care and attention during their spiritual journey.